FAQ

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Frequently asked questions

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Can we add the Optimand code to Google Tag Manager?

Yes, you can add Optimand demand tracking to any tag manager or directly in the footer of your website. You can expect to go live within 24 hours from your application.

Do you offer enterprise pricing?

Yes, please get in touch to receive custom pricing based on number of properties and services required.

Can we use Optimand conversion tool if we subscribe to the Lite free plan?

Yes, you can always activate tailored and secret rates to increase your direct bookings, also using our free plan. For each booking received and stayed via the conversion tool there is only a 3% compensation fee.

Can you provide custom development?

Yes, we have already supported several luxury hotel brands developing custom solutions for their website and ad-hoc business intelligence tools.

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Is Optimand Fully GDPR compliant?

Yes, Optimand is fully GDPR compliant as the system doesn't handle any personal data of your users/customers.

Who is the data owner?

The hotel client will always be the data owner, no 3rd parties can have access to any of your data.

Can you install Optimand on any hotel website

Yes, Optimand includes a suites of tools and applications available for any hotel website and booking engines. All our solutions have been built for high scalability and flexibility.

Can you also provide compset pricing?

Yes, from March 2021 hotels can access the latest rate shopper to easily visualise real-time compset pricing for all room types and check parity issues from several countries.

Testimonials

What customers are saying

We don't have to tell you how that working with Optimand would be your best decision for 2021, but our customers do..

"Very clear overview on demand, promos, revenue and much more. So many reports included on hotel level as well on the multi-property level. Great system if you have multiple brands with different booking engines."
M. Post
Digital Marketing
Sircle Collection
“Excellent product, with a great value for money, the team is VERY approachable to work on new ways to present data and get the best visuals tailored for the property. Great opportunities to increase conversion on your own website. Definitely full 5 stars.”
L. Micci
Revenue Manager
Flemings Mayfair
“I am really enjoying using Optimand on a daily basis.
The system is user friendly and gives important parameters to improve your business. At a glance, I can see all the required information that helps to make calculated decisions.
Overall, it’s a user-friendly tool and helps save time and drive performance.”
A. Kumar,
General Manager
Sunborn London Yacht Hotel
“I have been using Optimand for the past four years and have to say that it’s a great tool that helps you understand your hotel website traffic and identifies Revenue leads and demand patterns. I was impressed with the accuracy of the data & details. I would recommend Optimand to any Revenue Manager or Business Owner that is keen in building a strong direct booking strategy to drive more profitability.”
A. Saraceni
Revenue Manager
Ambassador Bloomsbury
“Optimand is a great business intelligence tool, very easy to use and helped us make the most of our commercial strategy by allowing us to access a number of unique demand insights. By applying personalised rates into our hotel booking engine, our conversion rate has increased massively.”

P. Sehgal
Director
The Leonard Hotel
"Optimand is one of the smartest systems we have worked with. It gives insights outside the realm of a usual RMS system and is presented in a clear and functional way. We continue to use Optimand on a daily basis to remain competitive and ahead of the market. In addition to this the team are very agile and are constantly improving capabilities based on customer feedback."
G. Hill
Cluster Revenue Manager
The Hoxton - London